FAQ



Q  Can it take on airplane?
A   Yes, with the optional small 10Ah battery, YATTLL wheelchair can be taken on the airplane.

Q   What's your payment terms?
A   We accept T/T, Paypal, Western Union, Alipay, WeChat pay, Escrow, L/C at sight,  etc.

Q   What's the delivery time?
A   For standard configuration, our delivery time is 2-4 weeks, depend on the order quantity.

Q   What colors are available?
A   Currently, we offer silver and grey. We provide different color upon MOQ 25 pcs.

Q   How is the battery life span?
A   The battery support Filling and releasing 600-800 times.

Q   How about the after-sale service of YATTLL product?
A   Every product has one year warranty period.
     We will provide the wearing parts for replacement to our distributors for free.

Q   Can I make the products with my own logo?
A   Yes, we could provide OEM services to you, make your logo on the products and cartons, but need MOQ for OEM service,  we have rich experience in this.

Q   How could I receive the goods?
A   For sample order or small quantity order, we suggest to deliver by express, such as DHL, FedEx, EMS. For urgent order, but many goods, we suggest to deliver by air. For large batch order, it is better to deliver by sea.




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